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Heads in Beds    by Jacob Tomsky Amazon.com order for
Heads in Beds
by Jacob Tomsky
Order:  USA  Can
Anchor, 2013 (2012)
Hardcover, Softcover, e-Book
* *   Reviewed by Mary Ann Smyth

Jacob Tomsky, author of Heads in Beds, claims that this is 'A Reckless Memoir of Hotels, Hustles, and So-Called Hospitality'. And, it is just that.

He talks about the tipping system - from parking attendants to bellhops, those behind the front desks as well as cleaning staff. How to get along in a hotel, be upgraded or end up in a room near the bank of elevators or the ice machines. How a good memory for faces works to the front desk's advantage by greeting a repeat customer as though delighted to see him or her again! Sure to bring a nice tip.

If you're traveling with a group, it doesn't hurt to inquire on your own if you will have a good room. Contrary to common belief, not all rooms are the same size. A tip on arrival won't go astray. Groups don't get the best rooms because they are usually booked on a lower group price. Irate, irrational, or demanding guests are given short shrift. As are celebrities who throw their celebrity around the lobby.

Oh, heck, if you are about to travel and avail yourself of some of the trillions of hotels in the world, it might not hurt to hear from someone from the other side of the check-in desk. Learn from this book just what you are dealing with as you check in. And work your side of that desk. It's worth your time.

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